Fair Usage Policy

What "Unlimited" Really Means

Our Promise to You

At Cheap Host UK, we believe in transparency. When we say "unlimited," we mean it – but we also want you to understand exactly what that means so there are no surprises.

What "Unlimited" Includes

✓ Unlimited Disk Space for your website files
✓ Unlimited Bandwidth for normal website traffic
✓ Unlimited Email Accounts
✓ Unlimited MySQL Databases
✓ Unlimited FTP Accounts
✓ Unlimited Subdomains

This is perfect for 99% of small to medium business websites.

Real-World Usage Examples

✓ ACCEPTABLE USE
  • Business website with 10,000 monthly visitors
  • Blog with 50,000 monthly page views
  • E-commerce site with 5,000 products
  • Portfolio website with image galleries
  • Multiple small websites under one account
  • Email hosting for your business
  • Standard WordPress or Joomla sites
✗ NOT SUITABLE FOR
  • File storage or backup services
  • Video/audio streaming platforms
  • Cryptocurrency mining
  • Proxy or VPN services
  • Reselling hosting to other clients
  • Very high traffic sites (100,000+ daily visitors)
  • Download repositories or file sharing sites

Need something more? Consider our VPS Hosting plans instead.

Technical Fair Usage Guidelines

While we offer unlimited storage and bandwidth, shared hosting servers have finite resources that must be shared fairly among all users. To ensure optimal performance for everyone:

CPU & Memory Limits:
Individual processes are limited to ensure server stability. If your website requires more resources, we'll proactively contact you to suggest an upgrade to VPS hosting.

Inode Limits:
We allow up to 250,000 files (inodes) per account. This is more than enough for typical websites – most use fewer than 50,000 files.

What Happens If I Exceed Fair Usage?

We monitor all accounts to ensure fair resource usage. If your site begins to impact server performance:

  1. First Contact: We'll email you with details about the issue and suggestions for optimization.
  2. Assistance: Our team will help you optimize your website or recommend a better plan.
  3. Upgrade Options: If needed, we'll suggest moving to a VPS plan that better suits your needs.
  4. Timeframe: You'll have reasonable time (typically 7-14 days) to make changes or upgrade.

💡 Important: We've never had to suspend an account without warning. We work with our customers to find solutions that work for everyone.

Prohibited Activities

Our fair usage policy does not permit:

  • Illegal content or activities
  • Spam or unsolicited bulk email
  • Copyright infringement
  • Malicious software or hacking attempts
  • Content that violates our Terms of Service

Questions About Fair Usage?

Not sure if your website is suitable for unlimited hosting? We're here to help!

Still Have Questions?

Q: How do I know if I'm using too many resources?
A: We'll proactively contact you if there's an issue. You can also view your resource usage in DirectAdmin.

Q: Will my site slow down if it gets more traffic?
A: No! Normal traffic increases are completely fine. We only get in touch if resource usage affects other users.

Q: Can I upgrade if I need more resources?
A: Absolutely! We offer seamless upgrades to VPS plans with dedicated resources.

Our Commitment

We're committed to providing honest, transparent hosting. Our "unlimited" hosting is designed for real businesses and real websites – not for resource abuse. We work with our customers as partners, not adversaries.